This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.
The personal information we may collect about you through the Services falls into the following general categories:
Certain parts of our Services may ask you to provide personal information voluntarily. For example, we may ask for certain information in order to register for an event or receive offers within WeChat once you follow the account and begin interacting with the brand, to subscribe or follow to marketing communications from the brand you would like to engage with, and/or to submit enquiries to, such as:
When you use our Services, we may also collect certain information automatically from you and/or your device via WeChat, which may be considered non- personal information under applicable data protection laws, such as:
Information from integrated 3rd party platforms
Typical uses include data updates from POS, CRM and loyalty systems.
Special note about WeChatify: WeChatify uses WeChat standard API to connect with official accounts provided to clients. APIs are authenticated using official accounts credentials in order to process follower information
We do not request or intend to collect any "special categories of information" such as any information on health, race, religion, political opinions or philosophical beliefs, sexual preferences or orientation. Please, be cautious when sharing this information about yourself (or others) in our forms or chat messages.
Weixin uses open ID which is unique to your ID for the particular brand. We track your activity in WeChat using your Open ID or Union ID based on the group of accounts that you follow relating to a particular brand.
The Personal Data Processed for the WeChat Followers concern the following categories of data (please specify):
The Personal Data Processed will be subject to the following basic processing activities:
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where
(a) Under our terms of service, “performance of contract” as a legal basis for processing your information refers to when we create an event for example and require your information in order to inform you of service-related changes and its progress.
(b) We process your personal data on the basis of our legitimate interests for example when you provide personal information to register for an event, when we need to serve interest based advertisements to you, carry out marketing within the prescribed limits, analyzing the users’ behavior across the account, and moderating chat discussion.
(e) If our clients ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
(f) TMG shall inform THE CUSTOMER immediately if, in TMG's reasonable opinion, TMG believes that any instruction given by THE CUSTOMER infringes Data Protection Laws.
(g) TMG's Processing of Personal Data shall comply with its obligations under Data Protection Laws and TMG shall not perform the Services in a manner that causes THE CUSTOMER to violate Data Protection Laws.
If you have questions about, or require, further information concerning the legal basis for collecting and using your personal information, please contact us using the contact information provided in the "Contact Us" page.
We use appropriate technical and organizational measures designed to protect the personal information that we collect about you and process. The measures we adopt are designed to provide a level of security appropriate for the degree of risk involved with processing your personal information. Specific measures include encrypting your personal information in transit and at rest.
TMG shall provide THE CUSTOMER with such assistance and information as THE CUSTOMER may reasonably request in order for THE CUSTOMER to comply with any obligation to carry out a data protection impact assessment or consult with a Regulator, including the obligations under Articles 35 and 36 of GDPR.
Your personal information may be transferred to, and processed in, countries other than the country of which you are a resident. These countries may have data protection laws that are different from the laws of your country.
Specifically, our servers are currently located in the Hong kong, China and our business group members, third-party service providers and partners operate around the world. This means that when we collect your personal information we may process it in any of these countries. Personally Identifiable information(PII) like First name, Last Name, Mobile number and email address are stored within China. We ensure appropriate safeguards are in place so that your personal information will remain protected in accordance with this Privacy Notice. This includes complying with the European Commission’s Standard Contractual Clauses for transfers of personal information among companies in our business group and third-party service providers and partners, which require all members of our business group to protect the personal information they process from the EEA in accordance with European Union data protection law. It also includes the transfer of personal information to third-party service providers and partners that are certified under the EU-US Privacy Shield.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so. For example, to provide you with a Service you have requested, or to comply with applicable legal, tax or accounting requirements. For example, we periodically de-identify unused accounts and regularly review and de-identify unnecessary personal information.
When we have no ongoing legitimate business need to process your personal information, we will either delete or de-identify it, or, if this is not possible – for example, because your personal information has been stored on a backup server – then we will securely store your personal information and isolate it from any further processing until deletion.
You have the following data protection rights:
(a) To access, correct, update or request deletion of your personal information. You may do so in your account settings (via "Terms of Service and Privacy Notice") or by contacting us using the information in the "Contact Us" section below.
(b) To object to the processing of your personal information (which is processed on the grounds of legitimate interests), ask us to restrict processing of your personal information or request portability of your personal information. Again, you may do so by unfollowing the official account, or by contacting us using the information in the "Contact Us" section below so we can assist you in ensuring all of your personal information is removed from our servers.
(c) To opt out of marketing communications sent by our clients using our platform, at any time. You can exercise this right by clicking by unfollowing the official account.
(d) If we are processing your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted pursuant to lawful processing grounds other than consent. You may do so by contacting us using the details at "Contact Us" heading below. We will respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, in accordance with the significance of the changes we make.
Data controller: TMG Worldwide LLC, New York, USA
You can exercise your right to access personal information, request the deletion of personal information or unfollow the official account